OnDial Private Limited
Description
OnDial is an AI voice agent platform that answers and makes phone calls for businesses, around the clock, in natural, human-like conversation.
Many teams lose leads and frustrate customers through missed calls, long hold times, rigid IVR menus and staff tied up with the same repetitive questions. OnDial handles those calls with no button menus and no queue.
What sets OnDial apart is understanding, not only voice. Each agent picks up the caller’s intent while they speak, answers from the knowledge the business has approved, remembers earlier calls, and uses the business’s own rules to decide the next step: answer, qualify, book or escalate. It then acts during the call, booking appointments, updating the CRM, triggering follow-ups, or passing the call to a human with the full conversation attached.
Key features include a no-code Workflow Builder, live API actions during calls, CRM and calendar integrations, multilingual AI covering 100+ languages and 50+ regional accents (including Hindi, Tamil, Telugu, Bengali, Marathi and other Indian languages), response latency under 200ms, conversation intelligence with intent, sentiment and a summary after every call, and call analytics that show top questions and drop-off points.
OnDial suits SMBs through to enterprises: support and sales teams, clinics, real estate firms, BPOs and call centers in India, the USA and worldwide. Pricing is pay-per-minute, starting at $0.055 per minute, and a free trial is available.
